These Terms and Conditions govern your use of our website, outlining user responsibilities, acceptable conduct, limitations of liability, and legal rights to ensure a safe and transparent user experience.
Offerz AG operates the “Gutschein4All” product via its website at gutschein4all.ch. Redemption of vouchers takes place exclusively through the website or the in-app browser within the TWINT app for digital vouchers. Use of Gutschein4All vouchers as payment for other goods/services outside of the platform is strictly prohibited. Distribution can occur through both digital and physical sales channels.
Upon receiving a Gutschein4All voucher (physical or digital), the holder of the voucher code is entitled to redeem it for products on gutschein4all.ch equal to the credit value. The person who redeems the voucher is considered authorized. Balances do not accrue interest and cannot be cashed out. Customers may not hold more than CHF 3,000 in Gutschein4All credit at any time. Conflicting terms require written approval from Offerz AG. In case of differences in translations, the German version is legally binding.
Vouchers are available for sale on gutschein4all.ch or via authorized sales partners. Sales partners are responsible for activation; activation problems must be accompanied by a purchase receipt. Some partners provide inactive vouchers—customers must activate these themselves and pay the respective amount. Invalid or inactive vouchers must not be circulated. All vouchers must be sold in Swiss francs at face value. Discounts, markups, or unauthorized resale is strictly forbidden. Offerz AG reserves the right to deactivate such vouchers without notice.
Digital vouchers are sent immediately after payment via email or SMS. Physical vouchers are shipped within 1–3 business days in the selected color (or an alternative if unavailable). Distributors are responsible for delivery if purchased through them. Late deliveries do not qualify for returns. Incorrect deliveries caused by Offerz AG can be returned free of charge. If incorrect delivery details are provided by the customer, a CHF 5 handling and redelivery fee applies and must be prepaid.
Gutschein4All vouchers are redeemable only on gutschein4all.ch or via TWINT's in-app browser. Codes must not be redeemed directly with partners. The code holder is assumed to be authorized. Vouchers are valid for 3 years from purchase. After expiry, validity may be extended by 1 year for CHF 5 (deducted from balance), up to a maximum of 5 years. Customers may redeem multiple vouchers in one transaction. Excess value results in remaining credit; insufficient value must be paid using alternative payment options (TWINT, PostFinance, credit cards, etc.). Orders require the customer's name and email for delivery.
Offerz AG is not liable for misuse of voucher codes by unauthorized parties. Customers are responsible for keeping codes safe. Offerz is also not responsible for delays due to incorrect customer-provided data or for issues with brand partners. However, every effort will be made to resolve issues. No claims for damages or losses from product usage will be
Products or branded vouchers ordered via Gutschein4All “Shop” are delivered to the specified email address within 24 hours. No right to expedited delivery or order cancellation exists. Orders may be reviewed for fraud or error. If products are unavailable, Offerz may substitute them with equivalent value items from the same brand. The customer must provide a valid email and check delivery promptly. Incorrect or excessive deliveries must be reported immediately. Unused excess vouchers will be voided.
Any misuse of gutschein4all.ch for fraudulent purposes absolves Offerz AG of all responsibility. Purchases made using unauthorized payment methods remain binding. Voluntary refunds incur a 20% fee. Offerz may request identity verification or receipts before processing redemptions or refunds. Failure to provide documentation results in voucher deactivation. This includes cases where legitimate buyers unknowingly transfer vouchers to fraudsters. In such instances, Offerz reserves the right to report to authorities.
Customers are solely responsible for any content (texts, photos, videos, etc.) transmitted when sending digital gifts. Offerz may block vouchers containing illegal or inappropriate content and reserves the right to take necessary action. Customers must hold rights to any content they provide. Offerz AG accepts no liability for user-provided data.
Offerz AG does not guarantee the constant availability of advertised branded vouchers. Lack of availability does not constitute a right to return, refund, or exchange. All voucher purchases are final. In suspected fraud cases, Offerz reserves the right to block or cancel vouchers without notice. Misuse will be legally pursued.
These Terms and Conditions may be updated at any time. The version available online at the time of purchase or redemption shall apply.
The place of jurisdiction for all legal matters is Thun, BE, Switzerland—home to Offerz AG’s headquarters.
Should any provision in these Terms and Conditions be deemed legally invalid, it shall be replaced by a valid provision that closely reflects the original intent.
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